VERTICALS

 

Telecom industry

The telecom industry is one of the fastest growing and extremely competitive. ICT-Vantage understands the importance of easing the regulatory environment; increased acceptance and use of new products and services by consumers. With rapid technological advancements and emergence of new markets in the industry, we have crafted our services portfolio according to the evolving telecom space.


ICT-Vantage help clients deliver world-class BPO services, customized to meet the specific business needs and issues. With state-of-the-art technology, process excellence and best talent, we help telecom service providers attain optimal process performance and profitability through big transitions. Our strength lies in our teams comprising industry-specific knowledge and technical skills capable of adapting to changes according to business models and to those of customers.



Energy and utilities

Today, the Energy and Utilities sector faces challenges due to demands associated with globalization. The growing energy demands coupled with supply deficit; has made it difficult to manage revenue cycles and cost structures. To remain in competition, organizations are looking to outsource their non-core activities to improve efficiencies. Consumers are also expecting enhanced services, leading the industry to partner with experts in customer service delivery to re-design strategies and delivery models to meet market expectations.


ICT-Vantage help clients deliver world-class BPO services customized to meet the specific business needs. With state-of-the-art technology, process excellence and best pool of talent, we help energy and utility service providers attain optimal process performance and profitability. Our strength lies in our teams, combining industry-specific knowledge and technical skills to design, change and improve business models and those of customers.


With our comprehensive BPO service offerings, energy and utility service providers can benefit from:

   Improved customer acquisition and increased market share

   Enhanced customer satisfaction and increased customer retention

   Reduced costs and improved profitability

   Improved cash inflow and maximized revenue generation

ABOUT

ICT-Vantage Global Solutions is a leading Business Process Outsourcing firm, with a strong focus in AU, US and UK. ICT Vantage Global Solutions - the call center headquartered in Makati City, Philippines.

OUR INFORMATION

ICT-Vantage Global Solutions Inc.
4/F GT Realty Building
Batangas St.
San Isidro, Makati 1234

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