SERVICES

WHAT WE DO

ICT-Vantage offers a wide spectrum of cutting edge services to ensure optimal customer experience. We combine the best of breed processes, advanced technological expertise and the skilled workforce to provide world-class customer service. We aim to deliver services which are cost effective and result in a delightful experience for customers.


As an expert global outsourcing solutions provider, ICT-Vantage understands and embraces the evolving and expanding elements of the industry. We render different customer management and support services for a range of industries from our multi-lingual sites across the region.

Front office

Campaign Management
Complaint Handling
Customer Acquisition
Customer Care
Customer On-boarding
Customer Retention
G2C Services
Survey
Technical Support

Back office

Analytics
Asset Management
Content Digitization
Database Management
Demand Management
Document Management
Email & SMS Campaign
Feedback & CSAT
Healthcare Administration Services
HR Management Outsourcing
Outage Management
Policy Administration Services
Social Media Support Services
Survey & Analysis

Customer services

Database Management
Debt Collection
Delinquency Management
Revenue Assurance

ABOUT

ICT-Vantage Global Solutions is a leading Business Process Outsourcing firm, with a strong focus in AU, US and UK. ICT Vantage Global Solutions - the call center headquartered in Makati City, Philippines.

OUR INFORMATION

ICT-Vantage Global Solutions Inc.
4/F GT Realty Building
Batangas St.
San Isidro, Makati 1234

QUICK LINKS

© All rights reserved 2017

Powered by: passionfruit.ph