ICT-Vantage Global Solutions is a leading Business Process Outsourcing firm, with a strong focus in AU, US and UK. ICT-Vantage Global Solutions - the call center headquartered in Makati City, Philippines.
Our approach to ‘delivery’ in BPO combines building and managing call and data centre infrastructure and global manpower outsourcing and call centre operations. We help clients with experience-centric solutions that empower them in enhancing business efficiencies, streamlining operations and reducing costs. Through our GOLOCAL delivery model we ensure that we bring the right local skill sets and global experience together to serve our customers better.
We have extensive experience and insights from consulting, migrating and executing thousands of large and complex business functions and processes in a global delivery framework.
Demonstrated expertise in BPO services
Integrated BPO-IT solutions to address holistic requrements
Customer Experience-centric solutions to empower the end-user of our customers
Multi-lingual back office services
Large pool of qualified talent with specialized skill set
Strive for excellence is the way of life in ICT-VANTAGE GLOBAL SOLUTIONS. The four cornerstones of our culture are our core values, entrepreneurship, innovation and leading edge skills. Our human resource policies and practices are focused towards reinforcing this culture with our existing employees and making new hires imbibe it. The talent and leadership abilities of our people are our precious resources.
ICT-Vantage Global Solutions has a culture that allows our people to have ownership in their future… a culture that supports total engagement and passion… a learning culture. We believe that through synergizing the strengths of our employees we can achieve the highest level of creativity in solving our customer needs. Hence, we encourage every employee to look at work situations from a fresh perspective and develop ideas identifying fresh approaches.
‘I’ will be subjugated to ‘WE’ enabling us to forge oneness despite the diversities.
Speed matters and so we will be quick to respond, quick in decision-making, quick to implement and quick in reporting.
Ethics are sacrosanct. We will always remain true and honest in all our dealings and abide by the laws of the lands and communities we operate in.
We will excel in serving our internal and external customers by offering a superior experience each time and in every situation.
We will serve the marginalized and differently-abled sections of the society by empowering them through knowledge and job opportunities.
We will strive to judiciously use our resources and invest knowledge and funds in creating value for the betterment of the community.
ICT-Vantage Global Solutions is a leading Business Process Outsourcing firm, with a strong focus in AU, US and UK. ICT Vantage Global Solutions - the call center headquartered in Makati City, Philippines.
ICT-Vantage Global Solutions Inc.
4/F GT Realty Building
San Isidro, Makati 1234